ITIL 5.0 Foundation Certification Training in Sabah (2026)
Find HRDF-approved itil 5.0 foundation certification training providers based in or delivering to Sabah, Malaysia. Compare programmes, get free quotes, and connect with local trainers who understand the Sabah business environment. All listed providers are HRD Corp registered — training fees are claimable against your levy balance.
ITIL 5.0 Foundation Certification Training by State:
ITIL 5.0 Foundation Certification Training in Sabah — At a Glance
- •Local Providers: 0 in Sabah
- •Malaysia-wide: 60 total providers
- •HRDF Claimable: Yes, from registered providers
- •Delivery: In-house, public, or virtual
What You'll Learn
- Understand ITIL 5.0's updated service value system and how it integrates AI and automation into IT service management
- Learn the four dimensions of service management: organisations & people, information & technology, partners & suppliers, and value streams & processes
- Master the seven guiding principles including the new emphasis on sustainability and co-creation of value
- Prepare confidently for the Axelos ITIL 5.0 Foundation exam with practice questions and mock assessments
- Apply ITIL practices to real-world Malaysian IT environments including cloud migration, DevOps integration, and incident management
Who Should Attend
IT Managers, IT Support Engineers, Service Desk Analysts, IT Operations Staff, Digital Service Managers, System Administrators, DevOps Engineers, and professionals seeking to understand IT service management best practices in AI-enabled organisations.
ITIL 5.0 Foundation Certification Training Providers — Delivering in Sabah
Welcome to CAD Training Centre — one of Malaysia’s top HRDF / HRD Corp claimable training providers,...
Excel Academy is a corporate training provider in Petaling Jaya, running 16 programmes across IT, Mi...
WMC Tech Sdn. Bhd (World Masterclass) is a corporate training provider in Puchong, running 5 program...
SST2U is a corporate training provider in Puchong, running 18 programmes across HR, Employment Law, ...
Info Trek Sdn Bhd is a corporate training provider in Petaling Jaya, running 7 programmes across IT ...
IMTC is a corporate training provider in Kuala Lumpur, running 3 programmes across Management, AI an...
AntsBees Sdn Bhd is a corporate training provider in Subang Jaya, running 36 programmes across Big D...
Nexperts Academy is a corporate training provider in Petaling Jaya, running 107 programmes across IT...
Exceed Excellence Sdn Bhd (Leadership Training, Coaching & Team Development) is a corporate training...
FAQs: ITIL 5.0 Foundation Certification Training in Sabah
What is ITIL 5.0 Foundation certification?
ITIL 5.0 Foundation is the entry-level certification from Axelos (now part of PeopleCert) that validates your understanding of ITIL 5.0 key concepts, the service value system, and IT service management practices. It is a prerequisite for all higher ITIL certifications and is globally recognised across industries.
How is ITIL 5.0 different from ITIL 4?
ITIL 5.0 builds on ITIL 4 with deeper integration of AI, automation, and sustainability into service management. Key updates include enhanced guidance on digital operating models, AI-enabled service operations, cloud-native service design, and a stronger focus on co-creation of value with stakeholders. The exam structure and practices have been refreshed to reflect modern IT environments.
Is ITIL training HRDF claimable in Malaysia?
Yes. ITIL Foundation training delivered by HRD Corp registered providers is claimable under the SBL-Khas scheme. Employers registered with HRD Corp (formerly HRDF) can claim back training fees for Malaysian employees. Check that your chosen provider is HRD Corp registered before enrolling.
How long is the ITIL 5.0 Foundation exam?
The ITIL 5.0 Foundation exam is 60 minutes long (75 minutes for non-native English speakers). It consists of 40 multiple-choice questions with a pass mark of 65% (26 out of 40 correct). The exam is closed-book and can be taken online or at a PeopleCert test centre.
How much does ITIL certification cost in Malaysia?
ITIL 5.0 Foundation training in Malaysia typically costs RM2,500–RM6,000 for a 5-day program. This usually includes course materials, practice exams, and the official PeopleCert exam voucher. Premium providers may charge more for smaller class sizes or include post-exam mentoring.
Is ITIL certification recognised internationally?
Yes. ITIL is the most widely adopted IT service management framework globally, with over 2 million certified professionals worldwide. The certification is recognised across industries in Malaysia, Singapore, the Middle East, Europe, and North America. It is particularly valued in IT outsourcing, managed services, banking, and government sectors.
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Ringkasan dalam Bahasa Melayu
Latihan pensijilan ITIL 5.0 Foundation di Malaysia menyediakan profesional IT dengan rangka kerja pengurusan perkhidmatan IT terkini yang diiktiraf di seluruh dunia. Program 5 hari ini merangkumi konsep utama ITIL 5.0, sistem nilai perkhidmatan, prinsip panduan, dan amalan pengurusan perkhidmatan digital untuk persekitaran yang didayakan AI. Peserta akan bersedia untuk peperiksaan rasmi PeopleCert. Latihan ini boleh dituntut melalui HRD Corp (HRDF) dan sesuai untuk pengurus IT, jurutera sokongan, penganalisis perkhidmatan, dan profesional operasi IT di Malaysia.