Soft Skills Training in Malaysia (2026) — HRDF Claimable
Develop the interpersonal abilities that drive workplace success. Soft skills training builds emotional intelligence, adaptability, and collaboration capabilities that complement technical expertise.
Quick Answer: Soft Skills Training
What is it: Training in interpersonal and personal-effectiveness skills — communication, emotional intelligence, teamwork, time management, problem-solving, and adaptability — that complement technical ability.
Who is it for: Employees at every level, especially customer-facing, collaborative, and team-lead roles, plus new graduates transitioning into the workplace.
Typical cost: RM1,000–RM3,000 per participant for public classes; RM5,000–RM12,000 for a 1–2 day in-house group programme. HRDF claimable under SBL-Khas.
Specialized Soft Skills Training Programs
What You'll Learn
- Communication, active listening and interpersonal skills
- Emotional intelligence (EQ) and self-awareness
- Time management, productivity and personal effectiveness
- Teamwork, collaboration and conflict resolution
- Critical thinking, problem-solving and adaptability
Who Should Attend
All employees at any level, especially those in collaborative environments, customer-facing roles, or preparing for leadership positions.
Full Curriculum: What This Training Covers
That's the outcome — here's exactly how we get you there, module by module. A typical programme is organised into these modules; content is tailored to your team, roles, and industry.
1.Foundations of Workplace Communication
Verbal and non-verbal communication, active listening, business writing and email etiquette, and adapting tone and message to different colleagues, managers and clients.
2.Persuasion, Influence and Business Storytelling
Structuring a clear message, using storytelling to make ideas memorable, influencing without authority, and managing stakeholder expectations in day-to-day work.
3.Emotional Intelligence and Self-Management
Self-awareness and self-regulation, recognising and managing emotions in yourself and others, empathy, and staying composed under workplace pressure.
4.Teamwork, Collaboration and Relationship Building
Building trust across teams, resolving interpersonal conflict, giving and receiving feedback, and working cooperatively toward shared goals in a multicultural Malaysian workplace.
5.Critical Thinking and Creative Problem-Solving
Diagnosing root causes, breakthrough and lateral thinking techniques, generating innovative solutions, and making sound decisions when facing ambiguity.
6.Presentation and Public Speaking Skills
Planning impactful presentations, designing clear visual aids, delivery and body language, and handling questions and audience engagement with confidence.
7.Time Management and Personal Productivity
Prioritising tasks, setting goals, managing competing deadlines, and reducing procrastination to lift individual and team output.
8.Customer Service, Negotiation and Applying Soft Skills at Work
Handling customers and difficult conversations, negotiation and managing expectations, plus role-play and action planning to transfer skills back to the job with post-training evaluation.
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Soft Skills Training Programmes Available
Frequently Asked Questions About Soft Skills Training
Public-class soft skills courses typically cost RM1,000–RM3,000 per participant, while a customised 1–2 day in-house programme for a group runs about RM5,000–RM12,000 depending on the trainer and content. Soft skills training from HRD Corp registered providers is HRDF claimable under SBL-Khas — submit a quote to compare providers.
60 Soft Skills Training Providers
CERT Academy Sdn Bhd is an HRD Corp registered corporate training provider in Puchong, running 14 pr...
Life Saving Professional Academy l First Aid Training is an HRD Corp registered corporate training p...
Specialising in Soft Skills
Specialising in Soft Skills
Excel Academy is a corporate training provider in Petaling Jaya, running 16 programmes across IT, Mi...
Comsystem Solutions Sdn Bhd is a corporate training provider based in Jenjarom. Contact them for pro...
UNITI HALAL CENTRE (UHAC) is a corporate training provider in Wilayah Persekutuan, running 17 progra...
SST2U is a corporate training provider in Puchong, running 18 programmes across HR, Employment Law, ...
Alpha International Training & Consultancy Sdn Bhd is a corporate training provider in Petaling Jaya...
Accordia Training and Development Sdn Bhd is a corporate training provider in Seri Kembangan, runnin...
Skill Solutions Sdn. Bhd. is a corporate training provider in Subang Jaya, running 13 programmes acr...
Nexperts Academy is a corporate training provider in Petaling Jaya, running 107 programmes across IT...
Beyond Image Global (Image Consultant | Life Coach | Corporate Training) is a corporate training pro...
Exceed Excellence Sdn Bhd (Leadership Training, Coaching & Team Development) is a corporate training...
Specialising in Soft Skills
TCH Foodworks Sdn Bhd is a corporate training provider in Petaling Jaya, running 8 programmes across...
Specialising in Leadership, Soft Skills
Specialising in Soft Skills
Specialising in Soft Skills
Specialising in Soft Skills
Business development service...
Specialising in Soft Skills
Specialising in Soft Skills
360DigiTMG - Data Science, IR 4.0, AI, Machine Learning Training in Malaysia is a corporate training...
Knowledge Hub Asia Sdn Bhd is an established HRD Corp–licensed training provider in Malaysia, dedica...
MU DOT MY - ICT Training Malaysia is a corporate training provider in Kuala Lumpur, running 54 progr...
HRD Corp training provider and accelerated learning facilitator in Kuala Lumpur. Experiential progra...
Trainocate Malaysia - Top Cloud, Data & AI and Cybersecurity Training Provider is a corporate traini...
Specialising in Soft Skills
Peak Human Performance - Personal Strength Training, Executive Coaching & Sports Rehab is a corporat...
Specialising in Soft Skills
Core Apex Training is a corporate training provider in Petaling Jaya, running 3 programmes across Le...
Business management consultant...
Time Out Solutions Sdn Bhd is a corporate training provider in Subang Jaya, running 4 programmes acr...
The Sales Ninja is a corporate training provider in Petaling Jaya specialising in Sales Training and...
SYNC Management & Education is a corporate training provider in Puchong specialising in Soft Skills....
Specialising in ESG, Soft Skills
Specialising in Agile, Soft Skills
OMTERA MALAYSIA is a corporate training provider based in Puchong. Contact them for professional dev...
Maslow Trainers & Consultants Sdn. Bhd. is a corporate training provider in Shah Alam, running 10 pr...
Quorse | Team Building | Strategic Management Courses | Leadership Training is a corporate training ...
Specialising in Soft Skills
Specialising in Soft Skills
Symphony Digest Sdn Bhd is a corporate training provider based in Petaling Jaya. Contact them for pr...
Specialising in Soft Skills
AsiaWorks Malaysia Sdn. Bhd. is a corporate training provider based in Petaling Jaya. Contact them f...
Thames Oxford Academy PLT is a corporate training provider in Kuala Lumpur, running 5 programmes acr...
Praxis Skills Training & Consultancy Sdn. Bhd. is a corporate training provider in Nibong Tebal spec...
Specialising in Soft Skills
iTrainingExpert Global PLT is a corporate training provider in Kuala Lumpur, running 20 programmes a...
Specialising in Digital Marketing, Digital Skills, HR Training
Specialising in Soft Skills
Specialising in Soft Skills