AI for Business Owners & SMEs Training in Malaysia (2026)

Public classes typically run RM1,300–RM2,800 per participant for a 1–2 day programme. An in-house session for your whole team (usually up to 15–20 pax) generally costs about RM9,000–RM18,000 depending on duration, customisation and location. For HRD Corp-registered employers the course is claimable, so many SMEs pay little to nothing out of pocket after the levy claim.

Yes. When delivered by an HRD Corp registered training provider and trainer, this programme is claimable under the SBL-Khas scheme for eligible SST-registered employers. Providers help you submit the grant application before the course. Sole proprietors or businesses not paying the HRD levy can still attend by paying directly.

No. The course is deliberately no-code and designed for business owners, not developers. If you can use WhatsApp, email and a basic spreadsheet, you can follow along. Everything is taught through plain-language prompts and ready-to-use templates, with the trainer guiding you step by step on your own real tasks.

The core consumer and business tools most Malaysian SMEs actually use: ChatGPT (OpenAI), Microsoft Copilot (including Copilot in Excel, Word and Teams), Google Gemini, and Anthropic's Claude. It also covers AI image and transcription tools, WhatsApp Business auto-replies, and no-code automation platforms. You learn how to choose between free and paid tiers to avoid overspending.

For most SMEs the payback is fast. Owners typically save several hours a week on marketing content, quotations, reporting, document drafting and customer replies — time that goes back into selling and serving customers. Even one or two automated workflows can offset the course fee within weeks, and with HRDF claiming the direct cost is minimal. You leave with a costed 30-day action plan so the savings are concrete, not theoretical.

Yes. In-house sessions are built around your industry, your documents and your workflows — for example retail and e-commerce content, F&B operations, trading company quotations, or professional-services admin. Delivery is available in-person across KL, Selangor, Penang, Johor and other major cities, or live online for distributed teams.