HRD Corp e-TRiS Complete Guide 2026

What is e-TRiS?

e-TRiS (Electronic Training Information System) is HRD Corp's official online portal at etris.hrdcorp.gov.my. It is the single system that all HRDF-related transactions flow through: grant applications, claim submissions, levy balance checks, provider registrations, and trainee records. Launched in 2019 to replace the older e-SPTS system, e-TRiS handles everything end-to-end for Malaysia's workforce development fund.

How to Login to e-TRiS

1. 1Go to etris.hrdcorp.gov.my in Chrome or Edge (Firefox may have display issues)
2. 2Click "Login" and enter your registered username and password
3. 3If you have forgotten your password: click "Forgot Password" → enter your registered email → check inbox for reset link
4. 4New users: your company must first complete HRD Corp registration at hrdcorp.gov.my before an e-TRiS account is created
5. 5If login still fails: clear browser cache (Ctrl+Shift+Delete) → try incognito mode → disable VPN
6. 6Contact HRD Corp helpdesk at 1800-88-4800 if all else fails

How to Check Your HRDF Levy Balance

1. 1Login to e-TRiS as Employer
2. 2Go to Dashboard → your current balance is shown on the main screen
3. 3For a detailed statement: go to Reports → Levy Statement → select date range → Download PDF
4. 4Balance updates monthly when HRD Corp processes your payroll levy payment
5. 5If balance seems wrong: check your last 3 months of levy payments under Levy > Payment History

How to Submit an SBL-Khas Application

1. 1Login as Employer → go to Claims > New Application
2. 2Select scheme: SBL-Khas (for external training) or SBL (for in-house training)
3. 3Search for the course by provider name or course code — the provider must have registered the course on e-TRiS first
4. 4Enter training details: dates, venue, number of participants, participant IC numbers
5. 5Upload supporting documents if required (training outline, quotation)
6. 6Submit — SBL-Khas applications are auto-approved instantly; SBL takes 7–14 working days
7. 7CRITICAL: Submit before or on the first day of training. Late applications are rejected.

How to Submit a Claim After Training

1. 1Login as Employer → Claims > Claim Submission
2. 2Select the approved grant application for the completed training
3. 3Upload required documents: signed attendance list (with IC numbers), invoice, proof of payment, training outline
4. 4Enter actual training dates and participant confirmation
5. 5Verify claim amount does not exceed the allowable cost matrix
6. 6Submit claim → you will receive a claim reference number
7. 7DEADLINE: Claims must be submitted within 30 calendar days of the last training day
8. 8Track status: Claims > Claim Status — processing takes 14–30 working days

Common e-TRiS Errors & Fixes