ITIL 5.0 Foundation Certification Training in Selangor (2026)
Find HRDF-approved itil 5.0 foundation certification training providers based in or delivering to Selangor, Malaysia. Compare programmes, get free quotes, and connect with local trainers who understand the Selangor business environment. All listed providers are HRD Corp registered — training fees are claimable against your levy balance.
ITIL 5.0 Foundation Certification Training by State:
ITIL 5.0 Foundation Certification Training in Selangor — At a Glance
- •Local Providers: 35 in Selangor
- •Malaysia-wide: 60 total providers
- •HRDF Claimable: Yes, from registered providers
- •Delivery: In-house, public, or virtual
ITIL 5.0 Foundation Certification Training Training in Selangor
Selangor is Malaysia's most industrialised state, with major corporate clusters in Petaling Jaya, Shah Alam, Subang Jaya, and Cyberjaya. Companies in Selangor benefit from proximity to KL-based trainers who regularly serve both markets, while local providers in Shah Alam and PJ cover manufacturing and technology sectors extensively.
ITIL 5.0 is the latest evolution of the world's most widely adopted IT service management framework — now redesigned for AI-enabled, cloud-native environments. Malaysian organisations adopting ITIL 5.0 gain a structured approach to digital service delivery that aligns IT operations with business outcomes. The Foundation certification validates your understanding of ITIL 5.0 key concepts, the service value system, and the seven guiding principles in the context of modern digital transformation.
Key industries in Selangor: manufacturing, logistics, technology, retail, shared services. Training programmes in this category are commonly delivered to teams in these sectors.
What You'll Learn
- Understand ITIL 5.0's updated service value system and how it integrates AI and automation into IT service management
- Learn the four dimensions of service management: organisations & people, information & technology, partners & suppliers, and value streams & processes
- Master the seven guiding principles including the new emphasis on sustainability and co-creation of value
- Prepare confidently for the Axelos ITIL 5.0 Foundation exam with practice questions and mock assessments
- Apply ITIL practices to real-world Malaysian IT environments including cloud migration, DevOps integration, and incident management
Who Should Attend
IT Managers, IT Support Engineers, Service Desk Analysts, IT Operations Staff, Digital Service Managers, System Administrators, DevOps Engineers, and professionals seeking to understand IT service management best practices in AI-enabled organisations.
35 ITIL 5.0 Foundation Certification Training Providers in Selangor
Welcome to CAD Training Centre — one of Malaysia’s top HRDF / HRD Corp claimable training providers,...
Excel Academy is a corporate training provider in Petaling Jaya, running 16 programmes across IT, Mi...
WMC Tech Sdn. Bhd (World Masterclass) is a corporate training provider in Puchong, running 5 program...
SST2U is a corporate training provider in Puchong, running 18 programmes across HR, Employment Law, ...
Info Trek Sdn Bhd is a corporate training provider in Petaling Jaya, running 7 programmes across IT ...
AntsBees Sdn Bhd is a corporate training provider in Subang Jaya, running 36 programmes across Big D...
Nexperts Academy is a corporate training provider in Petaling Jaya, running 107 programmes across IT...
Knowledge Hub Asia Sdn Bhd is an established HRD Corp–licensed training provider in Malaysia, dedica...
BEYOND INSIGHTS Investment & Trading Education is a corporate training provider in Petaling Jaya, ru...
Specialising in Leadership, Data Analytics
Cognitive Links is a corporate training provider in Petaling Jaya, running 10 programmes across HR A...
ACE LANGUAGE CENTRE USJ10- ENGLISH LANGUAGE CENTRE IN SUBANG JAYA is a corporate training provider i...
BLY Technology Sdn Bhd - Autodesk Training Center is a corporate training provider in Petaling Jaya,...
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
CorporateTraining.my is a corporate training provider in Kajang, running 35 programmes across Commun...
Specialising in Data Analytics
Selangor Human Resource Development Centre (SHRDC) is a corporate training provider based in Shah Al...
MySheqa Group – Your Partner in Professional Development is a corporate training provider in Selango...
Specialising in Data Analytics
PMCC CORPORATION is a corporate training provider in Petaling Jaya specialising in Leadership and IT...
Knowledgecom Sdn Bhd is a corporate training provider in Petaling Jaya specialising in Data Analytic...
MEF Academy Sdn Bhd is a corporate training provider in Petaling Jaya, running 26 programmes across ...
Specialising in Data Analytics
The Center of Applied Data Science is a corporate training provider in Petaling Jaya specialising in...
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Data Analytics
Specialising in Soft Skills, Data Analytics
FAQs: ITIL 5.0 Foundation Certification Training in Selangor
What is ITIL 5.0 Foundation certification?
ITIL 5.0 Foundation is the entry-level certification from Axelos (now part of PeopleCert) that validates your understanding of ITIL 5.0 key concepts, the service value system, and IT service management practices. It is a prerequisite for all higher ITIL certifications and is globally recognised across industries.
How is ITIL 5.0 different from ITIL 4?
ITIL 5.0 builds on ITIL 4 with deeper integration of AI, automation, and sustainability into service management. Key updates include enhanced guidance on digital operating models, AI-enabled service operations, cloud-native service design, and a stronger focus on co-creation of value with stakeholders. The exam structure and practices have been refreshed to reflect modern IT environments.
Is ITIL training HRDF claimable in Malaysia?
Yes. ITIL Foundation training delivered by HRD Corp registered providers is claimable under the SBL-Khas scheme. Employers registered with HRD Corp (formerly HRDF) can claim back training fees for Malaysian employees. Check that your chosen provider is HRD Corp registered before enrolling.
How long is the ITIL 5.0 Foundation exam?
The ITIL 5.0 Foundation exam is 60 minutes long (75 minutes for non-native English speakers). It consists of 40 multiple-choice questions with a pass mark of 65% (26 out of 40 correct). The exam is closed-book and can be taken online or at a PeopleCert test centre.
How much does ITIL certification cost in Malaysia?
ITIL 5.0 Foundation training in Malaysia typically costs RM2,500–RM6,000 for a 5-day program. This usually includes course materials, practice exams, and the official PeopleCert exam voucher. Premium providers may charge more for smaller class sizes or include post-exam mentoring.
Is ITIL certification recognised internationally?
Yes. ITIL is the most widely adopted IT service management framework globally, with over 2 million certified professionals worldwide. The certification is recognised across industries in Malaysia, Singapore, the Middle East, Europe, and North America. It is particularly valued in IT outsourcing, managed services, banking, and government sectors.
Get Free ITIL 5.0 Foundation Certification Training Quotes in Selangor
Tell us your requirements and receive customized proposals from Selangor training providers within 24 hours.
Ringkasan dalam Bahasa Melayu
Latihan pensijilan ITIL 5.0 Foundation di Malaysia menyediakan profesional IT dengan rangka kerja pengurusan perkhidmatan IT terkini yang diiktiraf di seluruh dunia. Program 5 hari ini merangkumi konsep utama ITIL 5.0, sistem nilai perkhidmatan, prinsip panduan, dan amalan pengurusan perkhidmatan digital untuk persekitaran yang didayakan AI. Peserta akan bersedia untuk peperiksaan rasmi PeopleCert. Latihan ini boleh dituntut melalui HRD Corp (HRDF) dan sesuai untuk pengurus IT, jurutera sokongan, penganalisis perkhidmatan, dan profesional operasi IT di Malaysia.