ALX TQM & Business Consultants (M) SDN BHD

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. The training session will provide delegates with the latest thinking, many real-world examples and case studies as well as practical tools and templates. In this course, the ‘SMART’ approach – specific, measurable, attainable, relevant, time-bound will be used to train the

This course is designed to help leaders or your organisation to discover how to inspire trust and build credibility with their people, define a clear and compelling purpose, create and align systems of success, and unleash the talents and energy of a winning team. Our team building workshops are packed full of useful teamwork training exercises, tips and techniques that new and experienced managers will find essential in showing how to lead effectively and will put them on the steady route of be

Lean Six Sigma is a business approach to continual improvement which focuses on reducing waste, maximizing customer value and help organisation to improve its efficiency and productivity. Six Sigma helps organization to give diligent attention to improving business processes which is strong results orientated. The Six Sigma training consists of Six Sigma Green Belts, Yellow Belts and Black Belts.

Poka-Yoke is a Japanese term that means “mistake-proofing”. Its purpose is to eliminate product defects by preventing, correcting and drawing attention to human errors as they occur. Through Poka-Yoke training, we aim to achieve “Zero-Defect” in our processes.

It is no doubt that if business or individuals want greater success, first it must start with the people in the organisation. Employees who feel more valued and recognised are said to be more motivated, responsible and productive. Through this motivational training, you will discover ways to build and encourage self-motivation as well as employee motivation. This in-depth and hands-on training will let you learn effective strategies to encourage and sustain positive mental attitude to improve co

Total quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. This course exposes participants to contemporary knowledge and techniques of TQM, enabling them to articulate and implement quality improvement processes in

The Toyota Production System (TPS) is an integrated socio-technical system, developed by Toyota, that comprises its management philosophy and practices. TPS assures organization are committed to high quality, high productivity and also reduced manufacturing lead time. Toyota Production System constantly evolving fundamental principles of continuous improvement and lean manufacturing practices which improve the effectiveness and efficiency of the production in a company.

A train-the-trainer model enables instructors to learn how to deliver courses, workshops and seminars. This ensures that employees get timely training to complete tasks according to company policies and procedures. Train-the-trainer sessions typically prepare instructors to present information effectively, respond to participant questions and lead activities that reinforce learning.